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Message: <blockquote data-quote="nova" data-source="post: 1359919" data-attributes="member: 12478">This thing about security password to unlock access to the maps has created untold tensions between customers and tuners. The tuners I have heard normally keep the password without letting the customers know. No problem if there is no trouble with the tuning. However, as soon as the customer is not satisfied with the service and the customer wanted a second opinion from another tuner, the issue crops up because the first tuner does not want or could not be bothered about giving out the password. May be this goes against "professional ethic" but as it goes, there is no writen codes of ethics for theses practicioners in the market unlike doctors who are governed by their professional institution and by the government licensing authorities.So, if your ems has such a security feature, make sure you only have the password and your tuner cannot change your password. Your tuner may claim "concern" about you busybody go and change the settings inside without him knowing it and if anything goes haywire, he ends up being blamed. Well, the good side of having an unprotected ems to the tuner is that the tuner can also argue that since it is an unprotected ems,to be fair, there is no guarantee that the ems wont be acessed by anyone after the car gets out of the door. Eventually, it is still back to having an unlocked ems for the long term benefit of the customers and the tuners. Just my 2ct.:regular_smile:</blockquote>

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